MHLEPQ

Our Policies

Our Policies

Privacy Policy

Under our Privacy Policy, we outline how we will protect your privacy by only collecting data with your consent. We won’t share your information without permission unless required by law or to provide specific services.

Whistleblower Policy

Under our Whistleblower Policy, MHLEPQ protects individuals reporting wrongdoing like fraud or illegal acts. Disclosures are investigated by the Whistleblower Protection Officer to ensure safety and accountability.

External Complaints and Feedback Policy

In our External Complaints and Compliments Policy we commit to accessible, fair, confidential handling of feedback, resolving complaints transparently, respecting rights, learning from compliments, and continuously improving services and accountability.

Code of Conduct Policy

In our Code of Conduct Policy we set clear expectations for ethical, respectful and safe behaviour, grounded in lived experience values, professional boundaries, accountability, and integrity for all staff, volunteers and contractors

Paid Participation Policy

In our Paid Participation Policy we recognise lived experience expertise by fairly paying invited participants, covering reasonable expenses, and setting transparent eligibility, rates, and processes to support meaningful, ethical and sustainable engagement.

Would you like to get involved?

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Would you like to get involved?

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Do you have a direct experience of mental illness?
Do you identify as having a direct personal experience of suicidal ideation or surviving a suicide attempt?
Would you like to receive updates and news from the MHLEPQ?
Would you like a callback form the MHLEPQ?
Please note MHLEPQ is not a crisis support service. If you need crisis support please contact Lifeline.

Or if you want to send us something please deliver to:

Shop 4, 67 Astor Terrace, Spring Hill 4000 -OR- PO Box 89, Spring Hill 4004
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